Frequently Asked Questions
Everything you need to know about our reborn dolls, ordering, and care.
What is a reborn doll?
A reborn doll is a lifelike baby doll that has been artistically enhanced to resemble a real human infant. Artists use special techniques such as hand-painting skin details, rooting individual hair strands, and weighting the body to feel realistic when held.
What materials are your dolls made from?
Our dolls are crafted from high-quality vinyl (head and limbs) with soft-stuffed cloth bodies. Some premium models feature full silicone bodies. All materials are non-toxic and meet international safety standards.
Are reborn dolls safe for children?
While our dolls are made from non-toxic, child-safe materials, they are primarily designed as collectible art pieces for adults and older children (12+). Small accessories may pose a choking hazard for very young children. Always supervise younger children when handling reborn dolls.
What sizes do your dolls come in?
We offer a range of sizes to suit every preference. Our newborn dolls are typically 43 to 50 cm (17 to 20 inches) and weigh around 1.2 to 1.8 kg. Toddler dolls are larger, ranging from 55 to 70 cm (22 to 28 inches). Each product listing includes exact dimensions.
How do I care for my reborn doll?
Keep your doll out of direct sunlight for extended periods to prevent colour fading. Clean gently with a soft, damp cloth. Do not submerge vinyl dolls in water. Store in a cool, dry place and avoid extreme temperatures. Handle with clean hands to keep the paint finish looking fresh.
Can I dress my reborn doll in real baby clothes?
Yes! Our dolls are sized to fit standard newborn or 0 to 3 month baby clothing. This is one of the joys of owning a reborn doll. Check the specific measurements on the product page to find the best fit.
Do you offer gift wrapping?
Yes, we offer beautiful gift packaging for an additional fee. Simply select the gift wrap option at checkout and we will ensure your doll arrives beautifully presented.
How long does delivery take?
South African orders are delivered within 3 to 7 business days with free standard shipping. Express shipping (1 to 3 business days) is available at an extra cost. International orders typically take 7 to 21 business days depending on your location.
What is your return policy?
We offer a 14-day return policy. Items must be in original, unused condition with all packaging. Contact us at hello@evareborn.com to start a return. See our Shipping and Returns page for full details.
Do you ship internationally?
Absolutely! We deliver worldwide. Shipping rates for international orders are calculated at checkout. Please note that customs duties and import fees are the responsibility of the buyer.